This policy outlines Funkyfoot’s shipping options, costs, and delivery timelines.
Our fees are structured as follows:
Standard Shipping
- Order Total: US$0 – US$60 → US$10 shipping fee.
- Order Total: Above US$60 → Free standard shipping.
Expedited Shipping
- Order Total: US$0 – US$100 → US$20 shipping fee.
- Order Total: Above US$100 → Free expedited shipping.
Orders are processed within 3–5 business days (Monday–Friday, excluding holidays). During peak periods (e.g., Black Friday, holiday seasons), processing may take up to 7 business days. We will notify you via email if significant delays occur.
- Standard Shipping: 7–14 business days (varies by location; remote areas may take longer).
- Expedited Shipping: 3–7 business days (guaranteed for urban areas; suburban/remote areas may take up to 10 business days).
We partner with trusted carriers (e.g., DHL, FedEx, USPS) for domestic and international shipments. Once your order ships, we will send a tracking number via email. Delivery dates are estimates; carriers may experience unforeseen delays (e.g., weather, customs).
We ship globally. Customers are responsible for:
- Import duties, taxes, and fees (collected by customs upon delivery).
- Providing accurate international addresses (including postal codes and country names).
If your order includes multiple items from different warehouses, it may be split into separate shipments. Each shipment will have its own tracking number.
Report lost or damaged packages within 10 business days of the estimated delivery date. We will assist with carrier claims and, if unresolved, issue a refund or replacement.
- Email: [email protected] (response time: 1–3 business days)
- Address: 6282 Main Street, New York, AZ 77001
